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All inquiries regarding records requests must be submitted to our dedicated Request Support Team —status@calcaremedical.com

Patient Request

  • Reference Number Enter your reference number. With this number you will be able to track your request for records at any time, during the retrieval process.
  • Drag & Drop ONE .PDF File Drag your request file and drop it into the box or select browse to choose your file. Only ONE .PDF file per request is required.
  • Upload & Submit ONE .PDF File Once the request is received, it will be processed based on your ATTACHMENT 3. An initial processing fee is required for all types of records requested.

All records requests are subject to a 20 Twenty Business Days Turnaround, however, some can take longer than expected, depending on the chart situation.

Subpoenas for Personal Appearance must be served in person to our Practice

CalCare Industrial Medical

502 S. Garey Avenue

Pomona, CA 91766

Industrial Medical Services Our Clinic Locations

Request Process Center

Correspondance Only

Drop Service is NOT Authorized

Request Processing Center

1142 S. Diamond Bar Blvd PMB 310

Diamond Bar, CA 91765

Industrial Medical Services

It is our policy that any out of state subpoena must be accompanied with a HIPAA Authorization signed by the patient